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Gökhan Uğurlu
circle_right Gökhan Uğurlu

Founder / Consultant & Trainer

After carrying out hundreds of projects in leadership and senior management positions at Bosch Siemens and Samsung Turkey for 27 years, he decided to offer all his experience and knowledge to the change and development of corporate customers with the Optimist Training and Consultancy company he founded in 2021.

Tasks He Worked On:

  • After Sales Service Director at Bosch-Siemens for 18 years
  • 2 Years Project Director at Bosch-Siemens (Process-oriented restructuring of the entire company)
  • 7 years as Vice President of Customer Experience at Samsung

Areas of Expertise:
  • Training & Consultancy on After Sales Service and CX
  • Consulting on Process-Oriented Design 
  • Management and Leadership Training
  • Change Management & Organizational Restructuring 
30+

Years of Experience

250+

Projects

50+

Training

1250 +

Participant

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